PRIVACY
Privacy Policy
Last updated: 15 September 2026
LankaMemorials.com respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect when you use our website, why we collect it, and how it may be used.
Information We May Collect
When you use LankaMemorials.com, we may receive information that you provide directly to us. This may include your name, email address, telephone number, information submitted through our contact form, condolence messages, and email addresses provided for memorial reminder services.
Memorial pages may also contain information supplied by families or authorised contributors, including names, photographs, dates, family information, funeral details, life stories, tributes and other memorial information.
How We Use Information
We may use information submitted through the website to operate and maintain memorial pages, respond to enquiries, publish approved condolence messages, provide requested memorial reminder emails, assist families with memorials, and maintain the security and operation of LankaMemorials.com.
Memorial pages are intended to be publicly accessible unless otherwise arranged. Information, photographs and tributes submitted for publication may therefore be visible to visitors to LankaMemorials.com.
Families and authorised contributors should only provide photographs and information that they have permission to share.
Condolence Messages
When you submit a condolence message, the information you provide may be reviewed before publication. Approved messages may be displayed publicly on the relevant memorial page.
Your email address is not intended to be displayed publicly as part of a condolence message.
Email Reminders
If you request a death anniversary or remembrance email reminder, we may store your email address and information necessary to provide that service.
Where email verification is required, reminders will only be activated after the email address has been confirmed.
Contact Form
Information submitted through our Contact Us form is used to respond to your enquiry and provide requested assistance.
Please avoid submitting sensitive personal information unless it is necessary for your enquiry.
Third Parties and Service Providers
We use trusted third-party service providers to help operate, secure and maintain LankaMemorials.com and to provide certain website features. These providers may process limited personal or technical information where necessary to provide their services.
These services may include website hosting and infrastructure, email delivery, website analytics, security and spam protection, Google Analytics, Google Maps, YouTube and social sharing services such as Facebook and WhatsApp.
Where third-party services use optional cookies or similar technologies, they are controlled through our cookie consent system where applicable. You can manage your choices using the Cookie Settings link in the website footer.
Third-party providers process information according to their own privacy terms and applicable data protection requirements. We aim to use service providers only where reasonably necessary for the operation and functionality of LankaMemorials.com.
Cookies and Website Services
LankaMemorials.com uses cookies and similar technologies to operate the website, provide essential functionality, maintain security, understand how the website is used, and support certain third-party features.
We use Google Analytics to help us understand how visitors use LankaMemorials.com. Analytics cookies are optional and are only activated where the visitor has provided the appropriate consent through our cookie consent system.
The website may also use or embed third-party services such as Google Maps, YouTube, Facebook and WhatsApp. These services may process technical information or use cookies when their features are used or where the appropriate consent has been provided.
When you first visit the website, you can choose Accept All, Reject Optional, or Manage Preferences. You can change your choices later using the Cookie Settings link in the website footer.
For more information about the cookies and services used on this website, please see our Cookie Policy (UK).
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, operate and secure the website, or meet applicable legal and administrative requirements.
Memorial information, photographs and approved tributes may remain published for as long as the memorial remains available on LankaMemorials.com, unless removal or amendment is requested and we determine that the request should be actioned.
Contact form enquiries may be retained for as long as reasonably necessary to respond to the enquiry and maintain appropriate administrative records.
Email addresses registered for death anniversary or remembrance reminders may be retained while the reminder service remains active or until the subscriber asks to unsubscribe or have the information removed.
Condolence messages and associated moderation information may be retained for as long as necessary to operate and moderate the relevant memorial.
Your Choices and Rights
Depending on the circumstances and applicable data protection law, you may have rights in relation to your personal information, including the right to ask us for access to information we hold about you, to correct inaccurate information, to request deletion of information, to restrict or object to certain processing, and where applicable, to request a copy of your information.
Where we rely on your consent, you may withdraw that consent at any time. For optional cookies and analytics, you can change your choices using the Cookie Settings link in the website footer.
You may also unsubscribe from death anniversary or remembrance email reminders or ask us to remove the email address associated with a reminder.
Requests concerning information, photographs or other content published on a memorial may need to be verified with the family or authorised person responsible for that memorial before changes are made.
To make a privacy-related request, please contact us using the contact details provided in this Privacy Policy
Security
We take reasonable measures to protect information submitted through LankaMemorials.com. However, no website or internet transmission can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services or legal requirements change. The latest version will be published on this page.
Contact Us
If you have any questions about this Privacy Policy, how your personal information is handled, or if you would like to exercise any of your privacy rights, please contact us through the Contact Us page or email support@LankaMemorials.com.
When contacting us about information contained in a memorial, please provide enough information for us to identify the relevant memorial and understand your request.